Wellsprings Day Spa (4984 reviews)

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Shower in room had a strong musty unclean smell and it ruined the experience. There was some times where I was waiting for her to set things up and get things sorted. Felt like sometimes during these times when there was breaks that maybe she was checking her phone. I booked this experience to relax but just

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It was my first visit using my mother day voucher of $50.00 plus an extra $25.00 for a manicure with polish. Looked good at the start only to find 2 hours later the Polish was still soft and have chip marks and impression mark in the nail polish not to mention the nail Polish has not cover all of nail.

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I was disappointed that my 30 minute appointment was finished in19 minutes. When I mentioned this I was cheerfully offered a further hand rub but if I hadn't watched the time I would have missed out.. Perhaps some hand reflexology for the price would have been more therapeutic instead of just a rub It is grossly overpriced I'm sorry to say

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Water was cold. Paint job was terrible. Loud while I was there. Her mobile phone rang. Paid over $100 for a not good paint job

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The treatment itself was great and the person was great as well but when I book in for a 90 minute treatment I expect 90 minutes from the start of the treatment not from the time I get there then go in the room and get undressed and wait for the person to come in room, you should have a room where you can go to get undressed and put on a rob then go in and relax and have a dink or tea whilst waiting to be taken in for your treat then once your treatment is completed return to that room and have a drink and relax not be rushed out of the room. I also had a blow wave after my treatment but it was not worth $65 I should have saved my money and done it myself as I just tied my hair up straight after it as it was the quickest blow wave I have ever had and definitely not worth the money it felt so rushed and was not relaxing at all. Very disappointed

Comment

Girls were lovely, only problem was My head and neck massage was so soft even though I told them I liked deep massages on the form. It just didn’t feel like she massaged any muscles it was more like she was just rubbing my skin lightly. She didn’t really have any awareness of where the main muscles on the neck and shoulders were, it was just so soft. Wouldn’t recommend or go back.