Raquel's Skin Care Centre (1226 reviews)

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Kathryn is a great consultant, and she is very helpful with all of the procedures that l am having! Many thanks Kathryn and Raquel. Regards Nyree

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Catherine is one of the friendlist and most professional waxers I have come accross in Melbourne. I look forward to my appointments. You are very lucky to have her on your team!

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I have been a client of Racquel's for over 10 years and she continues to stay ahead of the cosmetic game and contstantly introduces new products and more imporantly, regular specials which makes it more accessible. The staff have always been obliging and knowledgable and I do not hesitate (and have many times) recommending Racquels to family and friends. Racquel is an absolute delight and I have really enjoyed watching her business grow. She deserves every success!

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Worth the travel for me. Always happy with the wonderful service & friendly, professional therapists.

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Hi Raquel, I have previously mentioned this to you. What your business is missing is recognition for loyal customers. You do have specials every month, which is good for attracting business, however, these offers do not differentiate in any way a customer off the street versus customers who come in more regularly. You could have a loyalty card (stamp card or otherwise) where for example after a customer spends certain amount thresholds with you you can give them eg 10% of their next visit's spend. The specials you have are good for people who may need that type of service only. Coming back to you is more enticing for regular customers if we'd be treated such ie more special since we bring in business to you on a regular basis. :) Carmen

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I love going to Raquel's skin care centre, the staff is wonderful, very professional and friendly. I never have to wait, the appointments are always on time. Highly recommended.