Pure Indulgence - Carindale Concept (1957 reviews)

Comment

Caelan (sp?) was so lovely and so attentive. Her work is of a very high standard and I felt very relaxed throughout the massage. I didn't think the use of anti-stress essential oils was worth $10 considering the price of the treatment is already high.

Comment

Lovely therapist. I didn't not have my usual therapist however the therapist who took over my treatment was warm and made me feel comfortable

Comment

I had a half leg wax, and while the beautician was very kind and thoughtful and did a pretty good job, when I got home I discovered she'd missed quite a long section. Next time, please take more care in ensuring you've gotten all the hairs, as it would discourage me from wanting to see that particular beautician again (especially as she said she was very experienced). Many thanks.

Comment

Hi, The disappointment I had with my treatment was that my eyebrows were waxed too thin. I had been trying to grow out my eyebrows for months and had abstained from getting any waxing or plucking in order to try and let my eyebrows grow fuller. I decided to have them shaped after growing them out for several months, and I was very clear with the therapist that I wanted to keep my eyebrows full. I reinstated this about 3 or 4 times before the treatment had begun, as I didn't want to ruin the last few months of working on growing them. The therapist worked on them for so long and tweezed them for much longer than it usually takes which started to concern me. I didn't mention how thin they were waxed at the time as the room was quite dark and with one one second to have a look in the mirror it was hard to tell (my eyes were also watery from the treatment). However when I got home I was very upset when I saw how thin they were. It took me months to grow them out and now it's all been for nothing. I know there is nothing that can be done now but I wanted to advise you of my experience seeing as I was sent a survey. I don't think it's fair that this happened when I was very very clear about the shape prior to my treatment. Regards, Sarah Browne