Insignia Hair and Day Spa (2701 reviews)

Comment

I’ve been a loyal customer for about 7yrs and I have my usual hairdresser. She’s helped me to try new hairstyle by giving an honest assessment of what I want and what I should have. Every time I have a request of a certain style, the hairdresser would spend time to explain to me how she would do the job and she would also give her suggestions. But I just wished that it wasn’t so expensive, maybe the current point system should be more achievable by earning bigger points for each dollar spent. Maybe a better incentive by reaching a certain points can qualify for a trim or a quick hair treatment or scalp massage. Please review the pricing. In saying that, I would still recommend Insignia because the quality of work is worth to experience,,,,at least once!

Comment

THis was my second visit. My first visit was great the hairdresser explained everything and was great !If i was rating the above on my 1st vist it would be all 10's ! My 2nd time there i wanted the same - had a different hairdresser but thought it was all written down on my card so would not have any problems having the same color etc. I was asked what i wanted done and asked them to refer to the card as i was really happy with last time. They made me feel out of place in asking this - and when asked questions, felt they did not explain to me in terms that i understood. I will return but will be asking for the orignal hairdresser as she was fantastic ! Overall great location and environment !