Insignia Hair and Day Spa (2717 reviews)

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I only had a treatment but for $50!i would expect to be in the salon for longer than 5mins! No scalpt massage (even just a bit to massage the treatment in!), no hot towel - just slapped the treatment on and away I went!! I know I was going home with the treatment but just massage it in! Rather disappointed! I have had the treatment done at other salons and they have taken much longer and much more attention to detail.

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Got soaked when having my hair washed. $12 for a "treatment" that lasted 5 seconds. Covered in hair for my whole haircut. Look exactly the same as I did when u walked in. Service is going down hill quickly. Think I will go elsewhere from now on.

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My daughter went in to get her hair done for her Year 12 formal. She had a picture of the style she wanted as well as explaining exactly what she wanted. The stylist did nothing remotely like she was shown. If it wasn't for Steve coming to the rescue and redoing my daughter's hair, the day would have been ruined. Thank you Steve for saving the day.

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I have always had a positive experience at insignia hair and day spa however the last time I visited will be my last. The service was well below usual standards, I did not receive a high quality service and I was very disappointed in the visit to the day spa.

Comment

Ridiculously overpriced for the quality of the service. I could have received the exact same hair style and colour at another salon and paid half the price. They make negative comments about your hair to up sell their products and treatments. After telling me how dry my hair was, they combed my hair while it was wet in the basin and now it is all broken. They do not have a warm and welcoming environment, it feels as though they are judgemental

Comment

I got my hair done by Amanda today she asked so many intrusive personal questions which I thought was odd for someone meeetibg me for the first time I had a small braid and some curls put in - the braid was great the curls were not very nice I could have done a better job. I was charged $65 which I thought was crazy and can't believe a small braid is classd as an upstyle. I will be sticking to my hairdresser bianca who I have NEVER had an issue with she is fabulous. I'm a regular so for an exp like this is pretty disappointing!