Insignia Hair and Day Spa (2907 reviews)

Comment

The hairdressers were lovely however there was an issue with their online booking system and the hairdresser that I had booked my daughter in for two weeks ago was not the hair dresser my daughter had on the day. The Manager did offer to reschedule for another day but my daughter was already having her hair washed at that point. The moment I Walked in I clearly said that I was here for my 2.30 appointment with Mitch. I guess it would had been more appreciated at that point to be advised that he was not in?? I also got told by two separate hair dressers that Mitch finished at 12 and another said he wasn't in at all?? My daughter isn't overly happy with her hair cut and wants to go to another hair dresser as she was talked out of a fringe and her hair sits longer on one side. Quite frustrating as considering a student cut at $45.00 isn't cheap to begin with. Probably just the wrong day to come in but enough for me to look elsewhere unfortunately.

Comment

Salon was good overall happy. However $16 for an instant treatment which involves putting a bit of serum in your hair is a bit steep. I could buy a botttle of treatment that would last for weeks at that price. Would go again but definetly don't recommend the treatments they offer for hair

Comment

usually they are great there but my latest experience wasnt good they left me for an hour when i started looking around for someone to attend to me finally they responded i felt very neglected but overall they do my hair great

Comment

I had been looking for the best hairdresser over the website. That is how I found your Insignia Hair and Day Spa. My first time to your salon then. Lovely to meet Amanda. Thank you for a great style. Love my new hair colour and cut. I would love to come to your salon.