Enlightened Hair Studio (2018 reviews)

Comment

I am really not happy with how my hair has turned out, I booked for 1/4 head of foils paid a hell of a lot of money and my hair is too white and looks extremely dry, I feel it doesnt look natural like it normally does and I hardly had a proper trim, just a trim when my hair was dried. I did voice my concern at the time and thought it might settle down.

Comment

Booked in for a full head of foils toner etc. Told the hairdresser what I wanted. Left with grey hair. Slept on it as I didn’t want to be rude and to see if I liked it. Didn’t like it, called the salon and let them know. They offered for me to come back so they could re tone it so I did. Now I have this weird caramel blonde with some brassy violet streaks near my fringe. Called them again to let them know they’ve ruined my hair. Offered for me to go back a third time for them to fix it (for free) but honestly I spent $280 on essentially ruining my hair, i don’t want to go back a third time. I have to work too at some point. While the offer from the manager was nice, I am waiting to hear from the Owner. I want my money back for the disaster that happened to my hair but I haven’t heard from them yet which is why I’m leaving this review.

Comment

Not a good experience. No consultation before the hairdresser went off to mix up colour. Was all about rushing. Didn't listen to a word I said when I tried to say what I came for. My roots are now lighter then the rest of my hair. Asked for three inches to be cut off all over. Just got cut straight across the back, didn't go by how it was already cut. Very disappointing, now have to go elsewhere to get fixed.

Comment

Asked for curtain bangs, showed her the pictures and she decided to give me a bloody front fringe! Absolutely devastated! No sorry or anything then just left to go do someone elses hair instead of drying an styling or even a goodbye. Very unprofessional

Comment

I booked a root colour and tape in extensions, I was greeted by the staff at the front desk beautifully as usual. I was then greeted by the stylists who was soo rude asked me if I was having an all over colour to which I replied juts my roots thank you. She then said show me your extensions to which she replied they are the wrong colour I have had the same colour extensions for over 5 years. She then sent someone else to put on my root colour which was plastered all over my ears and face and neck. No one came near me for over an hour. I had to grab someone as it was starting to burn. I was then taken by the owner to clean me up …. I am not sure after treatment I will be back

Comment

I was very disappointed the stylist i online booked with was not aware of the service chosen prior to seating me. I have a multi layered style and my trim was the bare minimum lowest strands only which would mean my style wasn't maintained. I had to refuse to leave and ask for the rest of my layers to be trimmed. I was so uncomfortable I just left, and rang as soon as I got out the door. I was overcharged by a small amount for my service. Not certain how that could happen. Reluctant to return for a re-do. Have to find extra time to get there. Disappointed.