Pure Indulgence Garden City (1827 reviews)

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I have contacted the salon with a complaint and sent photos of issue. Not good enough response from Store manager to be honest unfortunately.

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I've had many micros done before but never in such a short time, my face doesn't feel soft and moisturised like it normally does after a facial. I usually feel glowing for sever days but not with this facial

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I did not receive the facial or experience I asked for. I asked the lady to have black heads removed and my face deep cleaned. I paid $115 for a service I didn't get or wanted. I wanted a facial not my face, chest, back and feet rubbed and a few little face washes. Massive rip off not happy at all.

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The rooms are very small as well as the beds and towels they use to cover people making the treatment not very comfortable. The beds are not level and also not very comfortable especially the hole where your head sits. The treatment itself was a little painful in parts and not very relaxing. I also think the rooms could be darker for a little more mood lighting.

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Hi, This is the first time I have visited a Pure Indulgence at Garden city I usually go to the Pure Indulgence Carindale. I was very disappointed with my experience. My eyebrows have been over waxed and are too thin now as the therapist didn't listen to my request to keep the shape I already had. Also my g string wax was very rough as she was yanking the wax off my inner thigh when she was having trouble removing it. When I got home I realised my G-string wax was still a bit patching so I have to fix it up myself. I am obviously quite stressed that I have lost my natural eyebrow shape as this will take a long time to grow back.