Ella Baché - Balwyn (1038 reviews)

Comment

I am very disappointed in my one and only service here. I came in for a waxing service and I feel as though the whole experience was rushed and it almost felt like I was inconveniencing them for having an appointment. The end result was horrible it was almost as if I hadn’t been waxed, and I could’ve even ask the lady to go back and fix it up properly because she had already ducked out of the room as soon as she ripped off the last wax strip and was getting ready for her next client. Not to mention how embarrassed I felt to ask to go over it all again. It was just a slap in the face at the end with being charged $150 for a service not up to standard what so ever. So would I ever come back if they were the last waxing place in the world or even simply recommend to anyone to go there…no

Comment

I had an appointment for a massage and exfoliation (1.5 hours). The therapist was lovely and did a great job but was coughing and blew her nose about 4 times within 20 minutes. I said that I felt uncomfortable as my wedding is a week away and didn't want to get sick, so would come back another time. I was charged $110 for a massage and not charged for the exfoliation but was in the appointment for less than half an hour. Not really enticing me to go back.

Comment

Darcie was absolutely amazing! I felt so pampered, relaxed and my skin was rejuvenated by the end of my facial

Comment

My toes were in need of a pedicure, in particular my big toes which constantly develop multiple layers of hard skin on the outside as well as on the outside of the nails. Darcy attended me today and I thoroughly enjoyed watching her transform my big toes back to what they should look like. She made every effort to give me a perfect pedicure paying great attention to each individual toe before painting them. Darcy also massaged my feet and calves so they felt "alive" again. The whole experience was just what I expect and she certainly achieved giving me a perfect pedicure. Thanks Darcy. I look forward to my next one!

Comment

I gave zero for professional advice received as it wasn't applicable. I enjoyed a hot stone massage and facial which I would recommend to everyone. I hope the offer returns as it is an excellent experience.

Comment

Wonderful staff, friendly and helpful. Online booking is easy. Treatments are professional.