L.M. Spa (691 reviews)

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Not very welcoming, at reception the staff barely looked away from they screen to talk to You. The therapist seems to be quite new and inexperienced.

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Bit of a bummer. I had booked this well in advance. And loved previous care ( Annya) but had a sweet young girl. Knowing she will improve. Even desk girl Evangeline took offence for constructive criticism. Spent my hard earned $ & little disappointed thats all. Especially knowing that in the past care was grouse.

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i dont see the sense of getting us to fill in a form prior to the massage if they then take no notice of it. I said not scalp or neck and i got both. The massage seemed very formulatic. Would not go back.

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The facilities such as the pool and bathrooms were poorly maintained and were dirty, messy and sometimes broken. Overflowing towels, dirty sunbeds and rusted hand rails at the pool... Messy bathrooms with overflowing bins and used towels all about... Dead bugs and stains on the walls of the toilet stalls... Broken hinges and missing towel racks in the shower stalls, empty shampoo/conditioner bottles... just to name a few. The entrance walkway to the spa was completely covered in bird poo too. All together it wad not the ambience of a luxury spa. The treatment itself was nice enough but we will not be returning on account of the overall experience we had.

Comment

The price for the massage is slightly overpriced for the service. My husband mentioned to the masseur to increase the pressure or asked for more firm. He complained that it was just normal pressure.