Ella Bache - Coomera (1409 reviews)

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I find the stick wax (canister wax for legs) to be more painful and less efficient. I was left with patches of hair, broken hairs and large risen red dots all over my legs and it was incredibly painful in comparison to normal hot strip wax.

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I have been going to Ella Bache for a short time to get my eyebrows waxed and tinted. Courtney is my usual go to and she is fantastic. She was not in yesterday and I received my service from another lady. She was very friendly and made me feel welcome but unfortunately the quality of the spray tan I received is very very average. My hands are not even at all, the colour of my tan is very orange and just overall is not salon quality. My eyebrows are good, nice shape but the tint today is most definitely not to the quality I usually receive and the service itself was more painful than usual. After discussing with my friend she has suggested perhaps the wax was too hot, which it was quite hot when she was applying. Unfortunately I don’t know if I will be back, most definitely not be back for a tan as I can apply a tan at home to a much better quality.

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Lovely salon and ladies. However for a quick 15 minute lash and brow tint with minimal waxing needed on my eye brows I feel the service was very pver priced.

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I didn't enjoy my experience today. I understand that you have been given instructions to run your salon according Covid 19 regulations but as a loyal customer I believe that upon entry being told to use hand sanitiser as soon as I enter and then my temperature taken as well as having to provide my details (which you already have on your database) is a violation of my persoanl privacy. How is that ok to expect that of your clients but I am the one who chooses to pay to come into your salon and be treated as a possible contaminant with a virus that has been proven to have a lower mortality rate than the seasonal flu? I understand you are doing what is expected of you but restrictions were heavily lifted today and I don't see anyone else including my hairdresser behaving in the same manner. Very disappointed.

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Have been attending this salon for a number of years, and I love it - plus they’re usually able to fit me in under short notice. Therapists are always kind and welcoming, making the effort to make you feel comfortable. **(Ratings are based on some past experiences where advice was given etc, as well as today’s experience.) Today’s experience was a little lack-lustre and I feel definitely didn’t warrant the $22 price tag for an eyebrow wax. As per previous experiences for this same treatment, the therapist would clear my brow area (whether I’ve worn make up or not), wax and tidy the brows, trim them and then put a cream to sooth the area once done. This would be followed by the opportunity to view what they now look like.. Sadly I received a wax and tidy and nothing more. Hopefully next time will reflect more enjoyable past experiences.

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Needs to be re waxed heaps on hairs still remaining