Shampers@Three (2865 reviews)

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The lady who did my henna eyebrows was rough. She used something to tough up the skin before application then used an eyelash brush or similar to abrade the skin after. I have not had henna done this way before. It was painful and left my skin very red. I also explained that my eyebrows need the The product to be left on longer on the outside as my eyebrows don’t take well, she didn’t listen to this, took the product off, decided it was too light light but I was in unable to tolerate any further treatments. If she plans to abrade the skin, the the clinic will need to consider hygiene and invest in a steriliser. Very disappointed as our family have had great service for hair.

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The stylist used a different brand of colour on my hair after I told her I have a function coming up. Basically, the new product produced substandard results compared to what is usually used. Satisfactory outcome after all as another complimentary appointment was scheduled to fix it. I was a bit disappointed because I usually love what my stylist does with my hair.

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All very rushed. Hair dresser could have been more friendly, wasn't really interested in discussing what I wanted don't with my hair.

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I requested a trim plus shampoo and blow dry, I ended up with a CREW CUT my hair has always combed back,now it will take me months to get my correct hairstyles back.it was a good haircut if I wanted a Crew cut.but not for the style I came in with.very disappointed with this haircut

Comment

I won’t be going back to shampers @ 3 to get my hair done anymore!! I had been given some advice and then got other opinions from other hair dresses and they said nothing like what i was told. I also have spent a lot of money on product that was recommended to me and then i was told i have been using the wrong one and to try a different type. This again was another cost and my hair felt horrible & extremely dry. Plus my hair left looking worse than it did when i walked in. My hair was still not what i wanted it to look like even after numerous visits and paying a lot of money (just under $400.00 each time) I have gone to another hair dresser since my last visit and my hair is exactly the colour i have been wanting for AGES! and feels AMAZING!!!! it has been a bit since i got my hair done and it still feels and looks like it did when i left this other salon. Plus it only cost a 3rd of the price of what it did at Shampers. Plus the general service isn’t that great. Only once have I ever been offered a drink and I have never been asked if I would like the massage chair turned on when getting my hair washed and rinsed. I have always had to ask for this service and fell I should not have to. I also did not realise how bad the salon is until I had been to another salon and got such great results and service. I would not recommend your salon to anyone I know. Lastly after listening to all of your pregnant staff complain I felt like shooting myself. If they are not able to work and be professional when clients are around then maybe they should stay home or be sent home. I think your prices, staff knowledge and even your products (sell and use including dye) should be looked at urgently!! I hope you take the time to read this and hopefully make some changes because as i am sure if you keep going the way you are you won’t have any clients left. Kind regards a very upset ex client.

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Extremely Noisy, definitely not a Relaxing Experience