Shampers@Three (2865 reviews)

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During my experience at the salon last week I had two issues: 1. When asking the hairdresser what I wanted done to my hair she questioned why, and did not actually end up doing what I asked (I now have four different shades of brown at the roots of my hair) 2. For an all over colour (brown) for medium length hair, $100 is more than what I had expected to pay. Please note, this was without a blow dry or cut. This was disappointing as I had chosen to go to your hair salon as I have a friend who has multiple colours, including foils, cut and blow dry - who pays $105. I will not be recommending this salon to anyone, and will continue to search for a new hair salon in town.

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I always founded staff , Like Joe lovely and welcoming. I had a difficult time this tues. Hairdresser was good at hair and that's wasn't my problem. Her attitude towards me was unsettling and different. I just wanted to leave asap.

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Not totally happy withg outcome hair was not as I expected. Though salon did try and rectify problem at the time.

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Was welcomed beautifully on arrival. Offered a coffee which was lovely. Told the hair stylist that i recently had my hair lightened and didn’t want to go too dark. Gave the colour code that was given to me by my previous hair stylist in Perth (# 6 on roots and # 8 toner). Advised the hair stylist that I wanted the same colour. She mixed up the colour and applied. As it was developing I could see that it was very very dark on both roots and ends. Asked the hair stylist what colour code it was and she went a darker shade (#5 on roots). Really wasn’t happy as previously spent over 5 hours lightening my hair in a Perth and cost a lot of money. There was no consideration for what I wanted as the client and i even gave the numbers of the colour done previously to avoid this happening. Now it is back to very dark again and I have to pay a lot to fix it. Unfortunately won’t be back.

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Unfortunately a negative experience for me today. When I arrived it took 20 mins before someone served me. Only to then be told I was 15 minutes late for my appt but they would see what they could do to fit me in. When I showed my confirmation text message stating that I in fact was there on time I was met with oh well we don't know how that happened. Whilst I still had my cut and colour completed and I do love it, the situation (waiting 45 mins before the hairdresser touched my head) and the way I was made to feel is enough to make me try a different salon next time.

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The price was way too high in my opinion. I had a different hairdresser that was not dying my hair wash it and she was very rough. The second time i had it washed and toned i had an apprentice who just about gave me a bath. Toner was flicked onto my foot and dropped onto my face. Water seemed to be all down my neck and the top of my face. it was not a comfortable experience. All in all extremely disappointed with the cost and the roughness of the washes.