Shampers@Three (2840 reviews)

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Stylist didn't follow photo reference

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The hairdresser did not listen to how I asked to have my hair dried and totally ignored my suggestions of drying my hair.

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The lounge I went to sit on was dirty, didn't get the stylist I booked because of a mix up earlier in the day and She was too busy. The stylist I got was nice but everything seemed rushed.

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Attention to detail was lacking by the stylist. The water was cold when my hair was washed and I was not asked if the temperature was ok. Neither was the foot rest put up for me when I was sat at the sink even though I was left there to allow a product to soak in. Although the stylist discussed hair colours, she didn't show me which colour she was going to use or name it. I wasn't asked how I wanted my hair blow dried. I wasn't asked if enough had been cut off from my hair. I got the impression the stylist was rushing in the end, I arrived in good time for my appointment but the stylist was running behind and no apology was offered to me. A little disappointed with the service today as usually is really good.

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I really felt comfortable in your salon found it really a friendly. I liked my stylist she was very easy to talk to, but so disappointed with my colour .

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Had 2 treatments and despite a detailed conversation as to what I was after the exact opposite was given. I was simply not listened to. I won't use this beautician again. Very disappointed.