Pure Indulgence - Carindale (2046 reviews)

Comment

Jessica P was incredible! Knowledgable, lovely and made the awkward experience of a Brazilian not awkward at all. She's great!

Comment

Very disappointed with counter service after my treatment. The new gift voucher now has a card instead of the old style vouchers. My card had fallen off and although I was paying with two other old style vouchers, the attendant made me feel very silly that I didn't have the new style card on the third voucher. The manager said I could pay now and bring the gift card back and they would reimburse me which was good. Later that day, I returned and the same attendant said the manager would have to authorize it (again) and I had to wait for over an hour for her to return. I had originally paid cash and the manager said she could only refund me onto a credit card. When I said I didn't have a credit card and I reminded her that I had paid with cash she rolled her eyes as she opened the till, flicking the cash and shoved the cash into my hand, before she said a very rude thankyou. The Pure Indulgence signature facial was a real treat for me and the consultant did a wonderful job, but I did not like the Pure Indulgence Signature Service at the end with Camille and her manager.

Comment

The front room I was in today was very noisy... I heard all the conversations and greetings as the first room was straight inside the door... Was very loud and distracting however the massage itself from Brooke was fabulous.