Pure Indulgence - Carindale (2357 reviews)

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I wasn't aware there were two Pure Indulgence places within Carindale. Unless I missed something, but it would be good to have a clue as to which store you should go to in the text confirmation. I booked online and rocked up to the wrong one. I was also put in the room closest to the door that opens to the entrance of the store and at one point during my massage, I could hear everything that was going on outside (the receptionist on the phone and another masseuse asking someone a question) which is not what you want to have while trying to relax and enjoy a service. The massage was great but I might book into another store or request NOT to be in that room next time.

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The treatment was fantastic! Unfortunately the lack of toilet on the premises is a problem. I will hesitate to return because of this.

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My therapist gave an amazing massage and was very professional. She really set the ambience for me to be able to relax and enjoy the massage. She made my day!

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I think considering the Covid impact you managed your responsibilities very well and i felt safe having a facial. Well done!!

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I had an eyelash tint done. Whilst the dye was on my elelashes I could hear the beauty therapist ripping apart bits of material (to wash the dye off). I would suggest that this is all done prior to the client arriving. I've had a tint in at a spa in Cromwell, NZ where they give you a head massage while you are waiting for the dye in your lashes to do it's thing. This made it a very relaxing experience where the therapist is focussing all if the appointment time on you. Might I suggest that pure indulgence adopt something similar to up their game?

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My Therapist Danielle (Dannii) was fantastic, i would be making future bookings requesting Danielle as my therapists. She does a fantastic details massage and her gentleness during the facial was surperb.