Off London Hair (5497 reviews)

Comment

I found overall the staff were curious and business like My styler was running half an hour late which was really frustrating as I had made it very clear when I booked my appointment I only had one to be away from work. This made me really anxious and I didn't enjoy the experience as much The shampoo was ordinary. however the the style/cut is good and easy to manage myself and I will revisit the salon

Comment

Don’t get me wrong I loved the service and the people were so lovely, but the the colour I asked for was not the one I got which was really sad and disappointing. I didn’t want to hurt my hairdressers feelings, but I asked for a warm red colour and I got a cool, pinkish red which just doesn’t look great on my skin tone :( the colour is beautiful, but just not at all what I wanted :(

Comment

Hey treasures, Love the Salon, Love the people, I have been a long time customer for 12 years! However the last 2 colours I have come in for have been so disappointing, resulting in me having to strip back the colour twice! What has happened to leaving the store with the same colour you came in with? Perhaps some more expert consulting about colour will save this disappointment and treatment of hair in the future. Really let down this time :(

Comment

Hair still lifeless. Massage chair wasn't doing anything during treatment. Head got burned during blow dry. Was forgotten about while colour was on. No itemized bill to tell if discount was applied. Salon seemed louder than normal. The sink a few down was leaking and the basin I was being served at kept tilting. Stylist and assistants were friendly so no complaint at all about the friendliness.

Comment

I love the way that the OffLondon staff cut and colour my hair, but I am constantly frustrated by how long it takes. It is not uncommon for me to wait up to half an hour before the colour and cut even starts. On my last visit, the airconditioning was not working. I was told that this has been an issue for awhile. I would like to have been informed about that when I made the booking. I would not have booked on a hot Friday afternoon if I had known that the airconditioning was not working.

Comment

I don't think for a $215 visit my hair should be dried by an apprentice.