Off London (5412 reviews)

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Really friendly, very helpful. Super busy and various staff I was involved with kept getting distracted, so probably made it feel less personal. Girl doing the hair washing felt new and hesitant. But overall, professional and great job.

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The water kept going slightly cold during the wash and the girl was a tiny bit rough (pulling hairs) but otherwise she was great. SHe was appreciative that I was tired and didn't talk too much but was still friendly. Very happy with final product. THanks! :)

Comment

Lovely staff, quality result. My only issues are that the cost of my 2nd visit was significantly higher than my first (about $100 more!) even though I had the same things done (cut and foils/colour), and that I can't get a Sat or thurs night appt for love or money!

Comment

Janice was friendly and professional, I would have liked to know the break up of the cost of the cut as I chose to wash my hair at home and didn't require the salons service, yet the cost was still too high.

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Chris is fantastic - a true asset for the salon xx

Comment

Really happy with my colour and my hairstyle, but I found the salon loud, overcrowded, and the whole team a bit disorganised this time. I was handled by 5 people, which isn't a problem per se but there seemed to be a lack of continuity and a lot of waiting. Also, I wish the person who shampooed my hair after my colour had done a better job at removing the colour behind/on my ears and on my forehead.