Off London (5300 reviews)

Comment

Hair stylist was too busy talking and did not cut even on both sides. Took off a lot on one side, left longer on the other. Cleaned it up myself.

Comment

The salon was very busy, I think the experience would have been better at a quieter time. The staff were very friendly and helpful. I am happy with my haircut and I would come back again, just maybe not at a busy time :)

Comment

I've been happy with every cut and colour I've had except for the last time. The colour was darker than I expected after looking at the colour samples with the stylist.

Comment

Excellent salon with brilliant hair dressers. Made to feel welcome from the moment you enter. Settled with a coffee and reading materials whilst your hair done. Followed by a divine head massage as you are reclined on the massage chair. Beautiful blow wave leaves you feeling pretty and confident. Great salon, lovely staff. Highly recommended :)

Comment

My hairdresser did an amazing job, but did leave me unattended a couple of times, getting someone else to blow dry my hair etc. Which was fine except that the hairdresser was not back promptly to move on to the next stage. This is only a tiny thing though. Generally speaking I always enjoy my experience at off London.

Comment

The booking got changed quite a few times, but it was worth it in the end as the stylist did a fantastic haircut. The salon is busy, has a high turnover of customers. There is a lot of time pressure on the stylist to get the job done in the allotted time, and she is supervising multiple more junior stylists and being asked questions the whole way through my appointment. Her time management and multitasking skills are amazing. Often though I was left waiting for her to come back as she was pulled in so many directions and perhaps it could have taken less time if she was able to just concentrate on fewer clients and focus her energy to get it done?