Off London (5445 reviews)

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Just a little too expensive for the same service offered by other salons in Canberra. Staff were lovely and friendly.

Comment

My only negative comment would be that as I had to take time off work then have to wait nearly half an hour after my actual appointment time is a little disappointing as it then adds to the cost of the service.

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I had been going to this salon for about 7 or 8 years, i love my hairdresser but will not go back on principle due to an incident a few weeks back. I had made an appointment 7 months in advance as i had a good friend's wedding to go to and wanted my hair done on that day. Sadly, the salon called the day before my appointment to cancel, and whilst i totally understand and sympathetic to the situation surrounding the cancellation, i was less than impressed with the salon's unsympathetic handling of my situation. When I explained I had to go to a wedding the receptionist made no attempt to try and accomodate me, explaining that the other hairdressers were fully booked. I eventually asked if she could at least put me on a waitng list for that day, but of course there were no cancellations that day - if i didn't have a wedding to go to i would have been happy to reschedule to another day, but in this case i really needed to get something done! I ended up feeling really let down.

Comment

Really nice salon with some great staff. Bug I found that they didn't entirely listen to what I asked for

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The ambience of the salon is loud, bright and can be jarring to the nerves therefore some peaceful spaces to relax whilst receiving treatment may be beneficial to the client.

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Great but would prefer not to get stuck in the mens corner. Feels a bit like we're second class citizens