Off London (5451 reviews)

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The staff are always friendly and solicitous. The level of professionalism is of a very high standard. The noise level however is also very high and I find it difficult to communicate without shouting as the salon music competes with the hair dryers and general chitchat.

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Lovely friendly service by Luke and his brother-in-law. I will be back!

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great service, welcoming atmosphere. good all round salon

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I know I am not of this young generation,but do you really need the music to be on such high volume.? I have never known it to be so loud.

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Have never left OffLondon without feeling amazing about my cut, colour and the service . Been ten years and I could never cheat on my salon. Someone should pay these guys more !! (Cept me)

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I find the staff good, however, I would appreciate them to have more proactive approach and consultation. The staff does not tend to provide advice or direction re the type of cut and colour they believe could be best suited. Instead they are rather passive and do whatever we ask, which is good if we do know what we want. I often don't and when I want to change, I would like to trust the advice and opinion of an expert. I feel that expertise is missing in the salon. For australian standards, the salon is still well above average, but for international standards it is quite below. I often used overseas (mainly european) hairdressers and find them more directive, encouraging me to try new, innovative things which usually end up with a great result. Often in Europe hairdresser have two types of training: - hardressing (learn how to be a hardresser, cut, colour...) - stylist (learn what type of cut would suit particular complexion or face shapes, taking into account the colour of the eyes...) This second type of training is for more advanced hairdresser and allow them to provide the expert advice we expect. Please don't take it as a negative comment, because it is not. I am happy with the salon and have been a regular customer for a few years. Kind regards,