Off London (5300 reviews)

Comment

Really happy with my colour and my hairstyle, but I found the salon loud, overcrowded, and the whole team a bit disorganised this time. I was handled by 5 people, which isn't a problem per se but there seemed to be a lack of continuity and a lot of waiting. Also, I wish the person who shampooed my hair after my colour had done a better job at removing the colour behind/on my ears and on my forehead.

Comment

Chris is fantastic - a true asset for the salon xx

Comment

Janice was friendly and professional, I would have liked to know the break up of the cost of the cut as I chose to wash my hair at home and didn't require the salons service, yet the cost was still too high.

Comment

Lovely staff, quality result. My only issues are that the cost of my 2nd visit was significantly higher than my first (about $100 more!) even though I had the same things done (cut and foils/colour), and that I can't get a Sat or thurs night appt for love or money!

Comment

The water kept going slightly cold during the wash and the girl was a tiny bit rough (pulling hairs) but otherwise she was great. SHe was appreciative that I was tired and didn't talk too much but was still friendly. Very happy with final product. THanks! :)

Comment

Really friendly, very helpful. Super busy and various staff I was involved with kept getting distracted, so probably made it feel less personal. Girl doing the hair washing felt new and hesitant. But overall, professional and great job.