Off London (5451 reviews)

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I like coming here because the service is usually top notch but I didn’t really feel engaged this time on the haircut. The guy was looking out the window a lot and not very interested in what I wanted. It was disappointing after a few years of really enjoyable experiences.

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Thank you for my colour & cut! Always have a good experience with Off London.

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This was my first appointment- absolutely delighted. Exceeded all expectations!

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Hey guys, I’ve never had a bad experience here before but unfortunately my blow dry experience today was pretty terrible. I didn’t get the name of the girl who blow dried my hair but I hope you can work out who it was for feedback. I asked for just a light blow out with some light curls. She started at the back and passed over the same piece way too many times, hair was extremely hot. She then twisted the curling brushes tight into my head and left them hanging very tangled. Then left them in as she tried to separate the top parts of my hair, which got extremely tangled and painful. At this point I just really wanted her to stop because I could see the many hairs breaking off. I asked her to just forget about the curls and to just dry my hair asap which was also a painful experience with lots of hairs pulled directly out of my head. Left with still slightly wet hair around my scalp. I’ve had many blow dries here and nothing was this bad. I would have preferred to leave with wet hair. I’m very sorry to leave this kind of feedback because I do enjoy going to you guys, but this was just too bad to ignore. Looking forward to hearing back from you. Charly