Off London Hair (5497 reviews)

Comment

My only negative comment would be that as I had to take time off work then have to wait nearly half an hour after my actual appointment time is a little disappointing as it then adds to the cost of the service.

Comment

I had been going to this salon for about 7 or 8 years, i love my hairdresser but will not go back on principle due to an incident a few weeks back. I had made an appointment 7 months in advance as i had a good friend's wedding to go to and wanted my hair done on that day. Sadly, the salon called the day before my appointment to cancel, and whilst i totally understand and sympathetic to the situation surrounding the cancellation, i was less than impressed with the salon's unsympathetic handling of my situation. When I explained I had to go to a wedding the receptionist made no attempt to try and accomodate me, explaining that the other hairdressers were fully booked. I eventually asked if she could at least put me on a waitng list for that day, but of course there were no cancellations that day - if i didn't have a wedding to go to i would have been happy to reschedule to another day, but in this case i really needed to get something done! I ended up feeling really let down.

Comment

Really nice salon with some great staff. Bug I found that they didn't entirely listen to what I asked for