Off London (5333 reviews)

Comment

The staff are always welcoming and friendly - the salon maintains a professional and comfortable atmosphere. Every visit leaves me with a flawless haircut; without fail, I always leave feeling confident and refreshed with a beautifully styled cut!

Comment

Hey guys, I’ve never had a bad experience here before but unfortunately my blow dry experience today was pretty terrible. I didn’t get the name of the girl who blow dried my hair but I hope you can work out who it was for feedback. I asked for just a light blow out with some light curls. She started at the back and passed over the same piece way too many times, hair was extremely hot. She then twisted the curling brushes tight into my head and left them hanging very tangled. Then left them in as she tried to separate the top parts of my hair, which got extremely tangled and painful. At this point I just really wanted her to stop because I could see the many hairs breaking off. I asked her to just forget about the curls and to just dry my hair asap which was also a painful experience with lots of hairs pulled directly out of my head. Left with still slightly wet hair around my scalp. I’ve had many blow dries here and nothing was this bad. I would have preferred to leave with wet hair. I’m very sorry to leave this kind of feedback because I do enjoy going to you guys, but this was just too bad to ignore. Looking forward to hearing back from you. Charly

Comment

This was my first appointment- absolutely delighted. Exceeded all expectations!