Lattouf & Co - Rouse Hill (574 reviews)

Comment

The girls are really lovely and friendly. I went there for a wash and blow dry I can admit I was 10 minutes late. I added a treatment but ended up taking 1 hr45 mins to get a wash, treatment and blow dry. The way it was blow dryed, I walked out with frizzy hair and still the roots were wet in my hair and no products were even added to the hair before commencing the blow dry or after... I know that Lattouf are changing the overall look and to better the salon. It ended up costing $55 which was quiet cheap, I think the girls maybe need to work on time management and the pace of being quiet and then having a rush through the salon. Also in salon training to crucial to perfect all treatments... I noticed a few other clients were a bit on edge wanting to know how long before they started their treatment as they were running late too. Some Of them were getting their hair and make up done for their formals.I will be back in the salon to give it one last go. Hopefully next time it will be a better experience.

Comment

I expected more then i receved

Comment

Had to wait for a long time before the color was taken off. Even the alarm went off, the staff didn’t attend al

Comment

This is not the fault of the stylist, but management who don’t clearly inform you that you are booking with a junior stylist. I am all for giving everyone a chance however if a junior stylist is to cut my hair, then I expect some transparency in order to make an informed decision. The layers in my hair are uneven and do not flow nicely. The whole point of getting a hair cut was to look good in my school staff photos tomorrow and now I am unsure on how that is going to look. The stylist’s demeanour was professional and on point and she gave me a really nice blow-dry and so I do not want to fault the stylist here without highlighting that management is allowing stylists to cut hair when they are not ready to cut hair just yet.