Insignia Salon (3100 reviews)

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This was my second time visiting the salon and I left feeling amazing about not only my hair but the whole experience. My hairdresser, Natalie, is highly professional and has an incredible amount of knowledge surrounding hair, haircare and products.

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Always the best care and result.

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I booked a 12PM appointment, when I got to the desk I was told there would be a 10 minute wait with no explanation or apology. When I finally got seen it was after 40 minutes of waiting I was finally seen. The hair dresser I had was really friendly and nice and tried to get my hair done which was good. However being kept waiting 40 minutes past my booking is not acceptable. I also said I wouldn't get a blow dry to save money and had a small trim that took all of 2 minutes and was charged $30 for a cut and blow dry. A blow dry I never received and a small trim that took barely 2 minutes. I was dissapointed with the owners lack of care keeping me waiting and the over priced services for something they didn't even provide. Left most dissapointed.

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Great customer service . Worth the money and happy with results

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Ridiculously overpriced for the quality of the service. I could have received the exact same hair style and colour at another salon and paid half the price. They make negative comments about your hair to up sell their products and treatments. After telling me how dry my hair was, they combed my hair while it was wet in the basin and now it is all broken. They do not have a warm and welcoming environment, it feels as though they are judgemental

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Well done to Emma. Once again she has provided professional service in a timely manner. My family love the colour and always give positive comments. Keep up the good work.