Insignia Salon (3057 reviews)

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Friendly professional service gives an excellent experience!

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I orginally booked I'm with Alicia however she was away sick (feel better soon) so I was assigned to Mitchell for the first time. I had my hair treatment done by a lovely young lady sadly I forget her name but think it starts with a K. I have had three treatments by her and her manners and head massage are amazing. I look forward to seeing this young girl. She does a great job of brushing out knots as my hair tangles when wet and she doesnt hurt. After my wonderful treatment Mitchell saw me at and asked what I was after once I was at the chair for my cut Mitchell asked again how I would like my haircut and was understanding when I forgot the word layering and knew what I was talking about. I showed Mitchell a photo of my hair cut and told him how Alicia and I normally do my hair however for I don't think I will explain to him if I have him next time as Mitchell has a natural talent with hair. I normally wouldn't see anyone else esp before going away on a holiday however I have seen Mitchell in my other visit in the past with Alicia and I have seen how wonderful she is towards him and he towards her I knew I was in good hands. Mitchell was pleasant and had the right amount of small talk. I can honestly say I between Mitchell and Alicia I will never have to go with out a hair dresser I trust. It's taken me many years to come across talent like the those two and I'm happy as can be. Feel better soon Mitchell and Alicia. Xo

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Very happy with my hair tonight done by Emma. Emma Understanding of colour is amazing. Al

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I only had a treatment but for $50!i would expect to be in the salon for longer than 5mins! No scalpt massage (even just a bit to massage the treatment in!), no hot towel - just slapped the treatment on and away I went!! I know I was going home with the treatment but just massage it in! Rather disappointed! I have had the treatment done at other salons and they have taken much longer and much more attention to detail.

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Went with my son whom my partner had received a $20 birthday voucher for. We always get our haircut here.’ They wouldn’t honour the voucher as I didn’t have it on me but could clearly see it was his birthday. Disappointing as we have used this pricey salon for years. One hairdresser was on at time of appointment so took a lot longer than it should have for a student male and one adult haircut.

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Alix was amazing and very professional, explained colours and exactly what she would do to my hair. I love it and it’s how I wanted it to turn out.