Insignia Hair and Day Spa (2943 reviews)

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I orginally booked I'm with Alicia however she was away sick (feel better soon) so I was assigned to Mitchell for the first time. I had my hair treatment done by a lovely young lady sadly I forget her name but think it starts with a K. I have had three treatments by her and her manners and head massage are amazing. I look forward to seeing this young girl. She does a great job of brushing out knots as my hair tangles when wet and she doesnt hurt. After my wonderful treatment Mitchell saw me at and asked what I was after once I was at the chair for my cut Mitchell asked again how I would like my haircut and was understanding when I forgot the word layering and knew what I was talking about. I showed Mitchell a photo of my hair cut and told him how Alicia and I normally do my hair however for I don't think I will explain to him if I have him next time as Mitchell has a natural talent with hair. I normally wouldn't see anyone else esp before going away on a holiday however I have seen Mitchell in my other visit in the past with Alicia and I have seen how wonderful she is towards him and he towards her I knew I was in good hands. Mitchell was pleasant and had the right amount of small talk. I can honestly say I between Mitchell and Alicia I will never have to go with out a hair dresser I trust. It's taken me many years to come across talent like the those two and I'm happy as can be. Feel better soon Mitchell and Alicia. Xo

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Thanks Emma! I expect to see you in those $2000 shoes when I see you next. ;-)

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Thank you

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Usually I leave feeling very happy, today my service cost $25 more than normal, not sure why but after reviewing my receipt and see $50 for a cut and blow wave which is a dry off really on very short hair is overly expensive. Another issue today was witnessing the owner chastising a staff member about her leave request in front of clients sitting at the basin is not appropriate, as the owner she should be discreet with the management of her staff.

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Great to have Emma back

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Mitchell is simply fabulous every time. What is disappointing is the lack of product available leading to the hairdresser having to come up with a 'work around' when the colour they need isn't available.