Insignia Salon (3059 reviews)

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I asked for my regrowth done, with a colour change from what I went in with, want to make my regrowth lighter also. It was suggested foils, I've had these done at insignia prvious and it left me with lines on the side of my head when I'd pull my hair up into a pony, I have gotten home and I have stripes again and my grey regrowth was not attended to, even though a toner was applied.. Jess started my hair and then Mitch finished it due to end of shift. I wasn't aware of an issue till Mitch told me there was one and that everyone was taking about it and what Jess had started and planned with Mitch to complete was apparently incorrect way to receive what I had asked for. Apart from the stripes that I asked not to be there and my grey regrowth still being there everything else it nice.

Comment

I wasn't quite happy with how my hair turned out the first time I went but I called and let them know and they booked me in a week later and they redid it for free. And now I'm very happy with my hair and that they honoured there guarantee that appears on their website. Will be definitely going back.

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I would like it if my foils were closer to the scalp so it didn't look like I had regrowth within a couple of days

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I love the salon but am worried that I may not be able to continue to come because of the stairs. Whilst I know the cost of a lift is out of a question perhaps a chair lift might be able to be looked at?

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Having used the hairdressing services for some years I was pleased when i received beauty vouchers from my daughters. I had a beauty massage, facial and waxing. Before this my massage experience was relegated to the pop up type places around shopping centres. What a difference! The beauty massage was wonderful. The whole ambience of the beauty rooms, the staff and the products used was top quality. I would thoroughly recommend it to anyone.

Comment

After waiting 30min i was finally seated and was greeted by the colour stylist i was assigned After discussing what i was after, i was then guided in the right direction as to what was going to happen Unfortunately due to delay in being seated, i was told that my stylist only had time to do minimum foils, which was pretty disappointing The overall result was stunning though, the colour came out well balanced and blended and my cut was great I will be returning as i am happy with my colour and got what I wanted in the end, even though the styling was time poor