Insignia Hair and Day Spa (2978 reviews)

Comment

Highly recommend the ladies l have for a package for a facial and massage she always ask what my needs are or changes since last visit. Always leave feeling on cloud nine feeling amazing.

Comment

I only have one complaint. There is a young girl who washes hair, and she MUST have more training around how to wash long hair, as my experience with having my hair washed and massage from her is extremely rough, extremely painful and very unpleasant. It feels like she is pulling my hair out By the roots at every touch and by the end I’m exhausted from holding stiff through out the whole experience and my hair is a complete knotted mess, I feel like she’s snapped off pieces of my hair throughout the whole process which is devastating, and the conditioner she is using leaves my hair dry and knotted and stiff for days and It’s just feels horrible but with other people I’ve had who have washed my hair this doesn’t happen, so maybe she’s not using conditioner or isn’t using enough. I’ve had this young girl on a few occasions over months and she just hasn’t improved. I don’t feel it’s her fault I feel she hasn’t been taught correctly on how to wash longer hair. I am embarrassed to say anything when I’m there, can someone please support her with some more training. And for the sake of not having to go through this hair washing experience again after the last visit I was considering looking for another hairdresser. If your not sure please ask her to wash your hair and you’ll see.