NV for Hair (1671 reviews)

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You can tell that Issy loves her job. She takes control, she isn't afraid to suggest ideas, she comes with energy. She is just great! You guys have done such a good job of nurturing her confidence and letting her fly. So happy with my style today. Thank you

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I recently went to NV for a wash & blow dry for an event I had that evening. Although the service I received was professional, prompt & super efficient I was sadly left bitterly disappointed by the following; • I rarely have a wash & blow dry so when I do I LIVE for the scalp massage - I was escorted to the basin by whom I assume was the junior / apprentice in which had no interest in being there, the scalp massage I received I could only describe was like someone using 10 limp sausages to rub my head - in a nut shell my 3yr old would have done better job. • off the to chair I went to a gorgeous young women (who I didn’t specifically book with for the appointment) there was no explanation of why my original hairdresser wasn’t available & why I now had her. • the hairdresser smashed out my blow dry in record time (would definitely book with her again - but then concerned I wouldn’t actually get her on the day) • I went to the counter to pay to which the total came to $80 which was strange as when I made the booking I was told $70 I was in a rush/ didn’t want to make a scene that I got back to the car, realised what I had paid & made me feel sick in the stomach. I understand if there was an additional charge for weekends/ extra long hair but the fact there was no consult, no explanation again & just $80 thanks for coming left me feeling quite disappointed. My hair is long yes, did it take the hairdresser longer to complete the appointment- no. Would I return? No unless it was for a $35 wash & blow dry special In a nut shell; $80 for a wash n blow dry (pretty sure my usual hairdresser charges that for a cut in there as well) Didn’t get the hairdresser I booked Zero scalp massage If I’m going to pay $80 for this service I expect to have a qualified hairdresser giving me a scalp massage so good my leg would shake like an old few bitten dog getting a scratch on the back. May I repeat - $80 for a 45min appointment for wash & blow dry

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Great advice and service lovely experience. The hair wash and head massage was out of this world, could we pay for that to be for longer? So relaxing Haircut was awesome considering mine can be a bit tricky just wish I’d asked her to take a little more weight out of the back but can do that next time. Really pleased with everything thank you so much have a great Christmas 🎄

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Thanks Abi for fixing up a previous haircut that I wasn’t happy with. I will make sure I book with you for future haircuts.