Ella Bache - Hobart (885 reviews)

Comment

I was surprised that the therapists made little effort to engage and made no effort to encourage me to rebook or buy product or get to know me at all or offer additional services - they were somewhat proficient with their waxing but the atmosphere was lack lustre - don’t think I will return

Comment

I thought the lady who did my pedicure was absolutely lovely and did a wonderful job. She was friendly, professional, and clearly skilled. However, I felt the salon itself was really lacking. Growing up, Ella Baché was known as a high-end, polished brand, but this location felt dated and quite dirty throughout. The toilet wasn’t very clean, there was laundry piled up in an unused room with the door open, honestly the whole place looked like it hadn’t been properly maintained in a while, which was disappointing. There was no music playing when I first arrived, though it was turned on once the treatment began—but it was so quiet you could barely hear it. Unfortunately, I could clearly hear staff in the next room having lunch—conversations, bowls and cutlery scraping, the microwave running, the door banging shut—it all really disrupted what should have been a relaxing experience. The treatment room also lacked ambiance. The music was barely audible, and the bright overhead lights made it feel more clinical than calming. It just didn’t reflect the polished, premium image I’ve always associated with Ella Baché. I also felt that the money I paid didn’t match the overall experience. While the pedicure itself was lovely and the staff member was great, the condition of the salon and the lack of atmosphere let it down. With a few key improvements—cleanliness, ambiance, and attention to the environment—this place could really live up to the Ella Baché name again but unfortunately I would probably not visit again.

Comment

Massage didn't focus on the problem areas and found the fake nails were very stratchy and uncomfortable particularly on my scalp and pulled at my hair. Lash tint was great.