Ella Baché - Berwick (2038 reviews)

Comment

Great service !!!! Would go back

Comment

I become frustrated with the way employees plug the products e.g the recommendations at the end of the consult, trying to upgrade the treatment during my experience, and making me feel it is essential to rebook another treatment (although I know it is meant to be done every 6 weeks or seasonal, I can't afford that and only do it once a year for a special occasion) as if they're trying to squeeze every cent of money out of your products. This makes me feel pressured and makes me feel bad when I say no to their recommendation at the end of the consultations, mainly due to the price. This resulted in a lot of social anxiety and makes me feel like not coming back as often as I should.

Comment

Overall I was very happy with the experience and the way my eyelash extensions look. I do however think it was quite pricey that the price of removing old eyelashes is $35. Considering this took only around 5 minutes I do believe it should be included in the price of the lashes. It is more likely I would come back if it was included (especially if Ella Bache had done the previous extensions). The lady that looked after me was very lovely, very professional and offered great advice.

Comment

The treatments were inconsistent. My friend and I had the same package and she received a facial massage throughout the facial and a hand and arm massage and I did not. Very disappointing. My Beauty Therapist was lovely but inconsistent in treatments.

Comment

Katie has been really helpful. She knows what she is doing.

Comment

Amanda was lovely and treated me very well. She did s great job.