Ella Baché - Berwick (2017 reviews)

Comment

Renee rocks 😊😊

Comment

This was my first time visiting Ella Bache. Overall, it was a decent experience: Renee (my consultant) was highly skilled, knowledgeable & provided an excellent treatment experience. She was clearly experienced & was incredibly passionate which was refreshing from a customer experience perspective Treatment facilities are good- (probably not as well fitted out as Endota but certainly adequate). My only gripe would be the excessive product/add-on treatment push - I understand a bit of this goes with the territory however I much prefer Endota's approach to this- a list of everything used at the end with no pressure or overt pushiness- I'm much more likely to purchase products if presented in this fashion. I didn't really care for the sneaky add-on services tacked onto an already pretty pricey treatment (although I was respectfully listened to when I advised I was fine with my originally booked treatment). To me, the push to purchase products/services when booked in for some relaxation detracted from the fantastic treatment experience itself. All in all though, for know-how, technique and quality products- Ella Bache is definitely a strong contender.

Comment

Today was my first visit, Renee was absolutely fantastic explained everything so clearly and made me feel very comfortable.

Comment

What a lovely and relaxing therapist. I had a Brazilian was which is not the most relaxing experience but the therapist was amazing. I will definitely be requesting her again

Comment

Excellent service as usual :)

Comment

Renee always does a fantastic job, she looks after my daughter and makes her feel at ease. Such a lovely lady who always goes above and beyond to help us out. She's also fabulous and recommending products - which we love.