L.M. Spa (1123 reviews)

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It was overall a relaxing experience. The ambient lighting was well done and the massage beds were comfortable. The massage and facial were good as well. However, it’s not a luxury spa in my opinion. The facilities are dated and it was quite cramped. And so, I think what they can do better in is in setting expectations. The photos on the website and descriptions do not really align. And so, it was a great spa experience but if you’re into more luxurious spas, then this is not for you.

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Amy was fantastic & very knowledgeable, thoroughly enjoyed my much-needed remedial massage. Downside, the price - I was charged $100 for 30mins. 60mins remedial is $160 so would think & also be fair to charge $80. Thanks:)

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Our therapists were lovely, and my partner loved his treatment. My treatment was good, however my therapist did leave the room twice during my 30 min facial. The second time was while I had a enzymatic peel on my skin, which result in my scalp massage not being very long. The therapist also took a while to return to the room once we unrobed and getting onto the beds.

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I have been coming to kancemire fir over 15 yrs , the service I received today was great , but the facilities need updating …very tired ..tiles broken in the sauna etc etc

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Despite the nice facial and experience, it was disconcerting to hear staff talking to each other about what they were about to do regarding treatments and process etc. This should have been a private conversation, we feel, considering the price of the facial we were booked in for.

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The staff were very welcoming and extremely lovely, starting from reception. The waiting room downstairs is very aesthetic, and there are two types of tea on standby which is a nice extra. Tap water is also on offer. The four masseurs all came out at the same time and stood before us which was pretty cute. The music set a beautiful ambience, and the oils during the massage, were used in abundance. I'm glad they didn't push their products as so many other places do. Showering products were provided in the two showers which is not seen often. The massage was very relaxing and that's what I asked for, even though I normally get a remedial massage once every 8 weeks. I was wondering, however, at the price paid, should the masseuse have been a little more experienced? She initially asked which areas I would like her to work on. Her skills were good when it came to my back, but the neck was barely manipulated. No scalp massage was provided even though I asked for it which for me is the best part of a massage. The face wasn't touched either, even though it was a full body massage. Wet warm towels were placed on my body to remove some of the oil, which were very soothing, but not used to wipe the oil off. My friend's robe was placed on my bed for me to wear, and I know it was hers because it had the locker key in the pocket. Maybe it would have been good to ask which robe belonged to who or spread out the hooks so that they are in front each bed and no confusion arises. Also, this is not the fault of the establishment, but when I returned to the bathroom, there were 5 wet towels on the countertop which I placed into the basket so people coming in next wouldn't need to see them. Maybe signs need to be left for those unacquainted with placing dirty linen into the basket. The other thing was that there were four of us and we were asked to share two lockers which is fine, but we were given the same corner even though there were plenty of other lockers on offer. Spreading the provision of lockers would have worked more efficiently. Overall, the experience was lovely. I'm just offering honest feedback, because it was asked for. They are quite trivial things but I'm hoping these minor tweaks will be used to help improve what was mostly a beautiful experience.