L.M. Spa (1080 reviews)

Comment

After a wonderful massage experience went to the pool and spa. Very disappointed was very cold and uninviting.

Comment

Therapist was good. Massage was good. I love your pool. The lockers in the ladies were not properly working, other ladies also had the same issue while I was there. Figured out the Conditioner dispenser was either broken or not filled. Handy to have hair dryers installed and some moisturiser / skin lotion available in the ladies.

Comment

Only negative was the background music

Comment

Really enjoyed it. First time going and would recommend and go again. Ania was my masseuse. She was amazing!

Comment

It was great to be back at L.M Spa it was a very relaxing experience as soon as I walked in the door from the wonderful receptionist to my spa therapist. I can't wait to came back.

Comment

The treatment and service experience were outstanding, as always. However, we feel compelled to highlight some areas that could benefit from improvement: 1) It was a busy day at the spa, and my friend and I were asked to share a locker. This is not the first time this has happened, and I believe it would be beneficial for management to consider increasing the number of lockers to avoid such inconveniences. 2) The pool area requires immediate attention. The pillars and floor tiles around the pool are deteriorating. Unfortunately, I did not take pictures, but the issues are quite apparent and should be evident to anyone, experienced or not. 3) The Spa team was fantastic in assisting with our order. However, the QR Code we scanned for ordering drinks and snacks at the pool only led us to a menu without a payment option. In today's world, where such technology is commonplace, it seems a disservice to require guests to trek around, especially when wet and cold, to complete their purchase. We are loyal clients and plan to continue visiting. We hope to see these concerns addressed in future visits, as they could significantly enhance the guest experience, particularly around the pool area. To the staff, a heartfelt thank you for your exceptional service and support.