L.M. Spa (977 reviews)

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Loved the robes and slippers and hot drinks. The staff are lovely. Just the showers need a good clean as there is mould in there and maybe refresh the look of the bathrooms as it doesn’t match the rest of the facility.

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The ambience and the experience was awesome. It was an amazing girls day out. I feel refreshed and energised after the massage.

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Lovely spa experience however they need to improve maintenance of the facilities. The pool tiles are cracked or have come off the wall around the pillars. It has been that way over the past 2 years on the occasions I go, also pool are is in desperate need for a paint and clean. The spa bathroom towels are small, and don’t feel luxurious at all and scratchy. The bathrooms need more hooks in the shower cubicles to hang a towel and bag. The shower products are either always empty or extremely difficult to get out of the dispenser. Apart from the spa treatments which are lovely, I think the facilities are equivalent to a gym or public pool, not a luxury hotel.

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Sara did an excellent job with my facial and massage. I left feeling quite relaxed! Thank you Sara.

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Amazing treatments but environment needs updating. We had amazing treatments and wonderful staff, however the surroundings included tiles coming off steps, holes next to electrical sockets and no separate showers in the males. Some additional touches to bring more luxury to the spa experience would include: Much warmer pool for winter visits, a hair dryer or two in changing rooms as well as a small bathers dryer or plastic bags to put wet bathers in to take home. Providing a menu for snacks, drinks and close proximity to the restaurant would entice customers to stay longer and spend more!

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Excellent customer service as soon as you walk in the door, you are greeting with a smile and you instantly feel relaxed it is a great way to start your treatment.