L.M. Spa (1080 reviews)

Comment

Therapist was good. Massage was good. I love your pool. The lockers in the ladies were not properly working, other ladies also had the same issue while I was there. Figured out the Conditioner dispenser was either broken or not filled. Handy to have hair dryers installed and some moisturiser / skin lotion available in the ladies.

Comment

Massage: I would have preferred a proper spa treatment. Unfortunately, my therapist didn’t seem to know how to perform a massage effectively. She barely touched any muscles, and although I asked for a firm massage, it lacked any real pressure or technique. At the time, I tried to see it as a light, cute experience, but in truth, it left me completely unsatisfied. It felt more like someone gently patting me rather than delivering a proper therapeutic treatment. Facial Feedback: The facial experience was quite misleading. At times, I wasn’t even sure what was being applied—whether I had a mask on or not? There was no clear communication throughout, and was no eyeI cream delivered on the endThe whole treatment felt confusing and lacked the professional touch I expected. She was touching my chest but wasn’t applying any treatment anything on my neck….. I think therapist is lacking experience and knowledge in that sort of hotel! First time very unsatisfied experience! Would like to improve cleanliness in changing rooms the baskets Were Over field with dirty towels in robes. Reception cabinets with the creams are stored were all Very dusty and dirty…..I don’t think that should be acceptable in the spa environment! Definitely not buying a cream from those cabinets:( Receptionist lady was very professional and engaging! All other experience were very disappointing!

Comment

Felt letdown, as a result of how they market this spa, by the actual facilities. Extremely small changing area which can not use comfortably if someone else is in there let alone a large group, general upkeep was quite disappointing for a “luxury” (?) destination dated areas need repair, dirty etc, towels not readily available poolside had to wait around dripping wet in reception, people’s drinks and food let poolside long after theyve left, explanation of Hammam for 2 treatment felt rushed and given a tiny bowl of clay which was told was for whole body??? Im sure we were told to leave it on until it peeled off but no such thing happened. She also said briefly showers will come on at end of treatment werent shown where they were etc- well 5 mins before session finished lay back eyes closed on steam room lounge bench, was absolutely startled by a shower blast in face from above. I have been really excited to try this place and recieved a voucher for my birthday.

Comment

Courtney was absolutely fantastic and took very good care of me while I was 30 weeks pregnant. I was comfortable for all my treatments and left with glowing skin and a very relaxed body

Comment

the massage rooms are cold, but my therapist was lovely enough to bring a heater into the room.

Comment

My therapist was Perry and she was amazing. Exactly what I was hoping for. Incredibly relaxing and didn’t stop for the whole 90 minutes. Constantly hands on with a fantastic massage and facial.