L.M. Spa (1080 reviews)

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It was great but a bit disorganised with getting us to the treatment but I was told there was some new staff training.

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Heat on the back of legs was too hot

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The wife and I thoroughly enjoyed our experience.

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Only feedback is that need to get rid of rusty hair dryer stand that is falling of wall in bathroom. Have mentioned this last 2 visits with no outcome. Also lockers are often difficult to lock, have seen others struggle too

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After a wonderful massage experience went to the pool and spa. Very disappointed was very cold and uninviting.

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The massage was amazing however we did not get what we paid for the male receptionist was rude even when l showed him my voucher no effort was made to reimburse me for not having 2 facials that were paid for. Instead we received a spa soak that was dirty. We were supposed to receive a couples 60 minute massage followed by a facial with pool and a glass of wine. The massage was amazing and so professional we were just let down as we called numerous times to confirm appointment but made to feel as though we lied, about not receiving a text message to confirm appointment also we showed him the voucher at the end of our treatment because he said we got the treatment confused and offered the spa soak over 2x facials because they didn't have enough therapist.