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Escarpment Road, , Werribee South , VIC, 3030, Australia
You can book at L.M. Spa Werribee South online using our Book Now button located above. Select from a list of services offered, pick your favourite L.M. Spa staff member and book from the dates available.
An oasis of calm only 30-minutes from Melbourne, L.M Spa at Lancemore Mansion Hotel Werribee Park offers facials, massages, body wraps and rituals using Payot Paris products. Complement your wellness experience with a morning or afternoon exploring Werribee Park, or make use of the indoor heated pool, sauna and gym which are included in your spa experience.
Reviewed by 980 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at L.M. Spa were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
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What our customers are saying about us
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Connie
07 Jul 2023 |
Anonymous
10 Jul 2023 |
Alicia
10 Jul 2023 |
Tash
23 Jul 2023 |
Emma
24 Jul 2023 |
Kayla
24 Jul 2023 |
Comment
While I appreciate the efforts of your staff and the quality of the services provided, I feel compelled to address a concern I had about the cleanliness of the environment and facility. Firstly, I must commend your staff for their professionalism and attentiveness. The therapists were skilled and provided a relaxing experience, and the receptionists were friendly and helpful throughout my visit. Their excellent customer service contributed positively to my overall impression of your spa. However, I couldn't help but notice some cleanliness issues within the premises. There were instances where I observed unattended used towels and linens left in bathroom seemingly to dry the floor. Additionally, I noticed that the floors and common areas appeared dusty and in need of more thorough cleaning the grout is noticeably in need of cleaning, tiles are cracked. the Sauna room has a moldy odor and is unkept. It is important for a spa to provide a hygienic and pristine environment to ensure the comfort and well-being of its clients. I believe it is essential for a spa to prioritize this aspect of its operations. Cleanliness not only enhances the overall experience for clients but also promotes a sense of relaxation and tranquility. Investing in upgrades such as modernizing the decor, updating furniture, and improving lighting can contribute to creating a more inviting and rejuvenating atmosphere for your clients. Please note that my intention in providing this feedback is not to criticize but to offer constructive suggestions to help enhance the overall experience at your spa. I believe that addressing these cleanliness concerns and making necessary upgrades will further elevate the quality of your services and set you apart from competitors. Thank you for taking the time to read my feedback. I value your commitment to providing exceptional service, and I look forward to seeing positive changes in the future. Should you have any questions or require further clarification, please do not hesitate to reach out to me. Wishing you continued success.