L.M. Spa (1222 reviews)

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We had the package from scoop on, and we were not offered the champagne on arrival, which we paid for. However, the massage was amazing.

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You can’t book online. They don’t answer the phone. It is best to email them to call you, so that you can make a booking! The massage itself was amazing, however, we were never provided with towels so couldn’t use the steam room or shower afterwards, which was a little disappointing.

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In my treatment room there was a small portable heater which made the room nice and warm however it would have been more relaxing hearing the soft music play instead of hearing a heater.

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I had an amazing experience at LM Spa – it was exactly what my soul needed. From the moment I entered, I was treated with such warmth and care. The massage and facial were phenomenal, and my therapist was incredibly professional and attentive. I left feeling completely relaxed and refreshed. Highly recommend!

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I had the best experience for a facial with a bonus upper massage. The products used smelt beautiful my skin feels so soft and smooth. Thank you to the wonderful Julie at LM Spa Werribee Mansion who made me feel so relaxed.

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I would definitely attend again. However, feedback...the sauna made a VERY loud deafening sound, I had to leave every few mins as it was very uncomfortable. I reported it to Courtney at reception, she didn't seem phased. Said "no one has ever complained before" Sorry, this is not how you handle complaints. The spa water was way too cold.The waiting room couch seats at the LM Spa were soaking wet. The tea served was cold and flavourless. I waited 7 mins for therapist to come back into the room after I stripped. All I had on was undies and robe as instructed. 1 min would have sufficed. Alot of attention to detail is missing for a luxe spa experience, but the massage itself was honestly great. Very relaxing.