L.M. Spa (1166 reviews)

Comment

The joint room could do with a bit of a renovation to suit the main waiting area… if feels quite big and not super relaxing. Also the service overall was good but I do think it was expensive for what we paid. But it was still an enjoyable experience.

Comment

This was our second visit to LM Spa for our wedding anniversary getaway. Last year's experience was excellent; therefore, we decided to come back and enjoy a similar experience. Unfortunately, we did not feel the same excitement as before. The quality of service provided was not at the same standard as last year, when the package cost us more.

Comment

Beautiful environment and decor. Great overall service however too noisy. I could constantly hear talking and laughing of the next clients waiting, footsteps and the stairs the entire time of my 4hr package. Made it hard to fully relax and zone out.

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Massage and facial were excellent. Lunch inclusive in the package we received was very disappointing. The restaurant had terrible ambience (drilling and repair was being done on a nearby staircase) the wait staff did not make us feel welcome on arrival nor on departure. Have been to the spa several times and loved it but will not rebook a lunch package again as it really let down the day.

Comment

Compared to previous experiences at LM Spa, this was quite disappointing. The waiting area downstairs was uncomfortably warm and crowded pretreatment. The locker room was a complete mess with every basket overflowing with used robes, slippers and rubbish. The floor was wet. No towels for showering. Just a really shocking state for cost which hampered the experience. It felt like things were overbooked making it unpleasant as staff were neglectful of spaces.