L.M. Spa (1259 reviews)

Comment

The service and atmosphere was very good. The aesthetics were peaceful The staff were friendly, knowledgeable and professional The only concern I have is the pool area and change rooms are looking a bit old and grubby The pool depth signs are faded, there are rust marks around the hand rails and there are tiles missing in the spa area under the water The change rooms bench around the sink area are grubby The pume products in the shower do not pump very well The signage on the way in is ineffective and needs an upgrade

Comment

Loved the therapist who treated me! She was so kind and gentle. It was the exact self-care experience I was hoping for. The toilets and environment outside of the downstairs area requires a bit of TLC. Mosquitos stuck to the windows, dirty tiles in the toilet/change room etc.

Comment

Thoroughly enjoyed the experience, I did a couples package and our therapists were professional and made sure it was a thoroughly relaxing experience. Enjoyed using the pool area to continue the experience after our treatment.

Comment

This visit was a present from a family member so I didn't say for it and can't say value for money. We thoroughly enjoyed our visit but believe you could improve in a few areas. We found tge area near the steps of pool/spa very slippery and we both nearly slipped over. Also tge pool itself was very slippery on the steps getting in. Maybe it needs a good brush down daily. My husband is 73 and if he fell and broke something, you would have had a law suit on your hands as no signs were up anywhere about taking care of wet and slippery surfaces. Just lucky I was able to stop my fall and warned my husband to be extracareful. He still slipped a bit whilst holding onto the rail. Very dangerous. As for the spa/massage room, it looked perfect but I believe you could put a rail at the edge of tge spa to help aged people like us to get in and out. The lovely ladies doing our massage did a wonderful job and we felt great after our experience. A big thank you.