L.M. Spa (714 reviews)

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i dont see the sense of getting us to fill in a form prior to the massage if they then take no notice of it. I said not scalp or neck and i got both. The massage seemed very formulatic. Would not go back.

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The facilities such as the pool and bathrooms were poorly maintained and were dirty, messy and sometimes broken. Overflowing towels, dirty sunbeds and rusted hand rails at the pool... Messy bathrooms with overflowing bins and used towels all about... Dead bugs and stains on the walls of the toilet stalls... Broken hinges and missing towel racks in the shower stalls, empty shampoo/conditioner bottles... just to name a few. The entrance walkway to the spa was completely covered in bird poo too. All together it wad not the ambience of a luxury spa. The treatment itself was nice enough but we will not be returning on account of the overall experience we had.

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The price for the massage is slightly overpriced for the service. My husband mentioned to the masseur to increase the pressure or asked for more firm. He complained that it was just normal pressure.

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The spa is run down. Facilities in need of a Reno. the masseuse. had something on her hand maybe the right hand that scratched me throughout the massage which made it quite unpleasant. It may be a cut or scab or a callous. I could not relax and enjoy as it was quite unpleasant feeling.

Comment

I had one of the worst massages there.. I had the mansion essential treatment, even though I indicated my preference to have a firm massage on the intake form, the masseuse really didn’t deliver. She never asked me whether the pressure was ok so I had to tell her to please go stronger.. it felt like she was tickling me for 60 mins and I could not wait for it to be over. The facial was ok, nothing special. I definitely don’t think that was good value for money at all.