L.M. Spa (1123 reviews)

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Had the 30 minute jet spa. It was uneventful. It felt like a soak in the bathtub that I could've done in the room. They said they were going to set up the room with sparkling wine - I didn't receive that. There could've been at least essential oils or something to make it feel like a spa session. The light against the water was nice until I could see dead skin cells and blonde hair (not mine as I'm brunette) floating. It wasn't relaxing. There were minor points like offering us self service tea but no cups. The mannerisms didn't feel like a spa. It felt like "here's water, if you want it it's there." It didn't have the smell of a spa either. Nothing to start the journey into relaxation.

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We had the salon included in our hotel package. The children got a little pamper, and loved it! We as parents appreciated the time and attention given, definitely is one for the memories!

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Although this is not a terrible day spa, compared to others, this definitely is over priced for what it is, the massage was ok, the bed needed levelling as it was rocking on the ground, facial was nice, dressing room was way too cramped, no hair dryer, no creams etc. other than shampoo and conditioner in the shower which is in a locked unit that isn’t very useable. No where to get a coffee or drink or snack before 12 noon if your around the pool. Menu is very limited, lunch was pretty much burger and chips, no salad choice or anything really appetising. Staff were pleasant. Massage rooms and showers very basic not luxurious. Could really do with a make over and an update to the menu. Shame really as it’s set in beautiful grounds and expected a bit more of a luxury feel.

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Reception under resourced and distracted, not focused on creating expreience. Difficulty with gift voucher processing detracting from experience, depite emailing the in advance. Overall level of cleanliness and general upkeep below what i expected given price point. Including in restaurant. Disappointing. The facial and massage themselves, were excellent.

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My husband and I had a great spa experience with Hamman spa session

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Hamman Session included as part of a Luxury Escape package was very disappointing. It consisted of a steam room and 2 exfololiant creams you applied yourself. The heat coming out onto your legs was far too hot and could not be tolerated. The bench to sit on had cloudy water indicating it still had the previous occupants cream in it. There was no alarm bell. I think it wa a quite dangerous. We only lasted less than 10 minutes rather than 30 minutes.