L.M. Spa (977 reviews)

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I took my mum out for her birthday, it was such a great time spending with my family knowing that both my mum and sister’s treatment was good however my therapist july seems to be new even though i asked her to give me more firmer pressure and on certain areas it was the total opposite so what i have requested. Receptionist was such a lovely lady. Iiam a therapist myself and have always gone to so many massage places and this by far was the worst one. I felt bad to complain how i felt but im glad therapist emily did a great job on my mum as it was her birthday.

Comment

It's nice, not a luxury spa experience however. The pool is dated, requires maintenance and it's strange the saunas are located in the change/bathrooms. The bathrooms aren't luxury, similar to a public pool facility. The spa bath rooms are nice and private. The massage service is nice, but not exceptional, which if you are charging a premium you expect a premium experience from start to end. Overall not bad, the facilities could use improvement and it's missing the polish of some better Spa's available.

Comment

Lacked personal touch, tea was offered but not poured and empty when tried to pour. Change rooms were disgusting and smelt Robes should have been left in hotel room with a note to wear to session if going to offer such horrible change rooms

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It was lovely however I didn’t receive my oil scalp massage

Comment

I'm sorry for the amount I paid for my so called relaxation massage it was not worth the money. The masseur kept constantly stopping to get the oil to massage different areas of your body. When she massaged the area it was good you felt relaxing but it goes for a short time , you think is that it?? then she moves on to the next area and walks away to get the oil this was done too many times thru out of the whole 60min massage. And top it all the music was relaxing then part of the music was this annoying sound that kept going that I had to stop the girl to tell her if she could please change the music or turn it off. Overall sorry it was Shit!!! I get better and much more cheaper massage from those vietnamese masseurs from up the road. The only good thing at the end was the pool and the luch I had there. I expected perfection for an upmarket spa resort.