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Utopia Hair & Makeup (1128 reviews)



Ranked 27 of 42 in Queensland

T46, Fairfield Central Shopping Centre, 2-30 Lakeside Drive, Townsville, QLD, 4811, Australia

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You can book at Utopia Hair & Makeup Townsville online using our Book Now button located above. Select from a list of services offered, pick your favourite Utopia Hair & Makeup staff member and book from the dates available.

Utopia Hair & Makeup was established in November 2019 and has since merged with our sister-salon; Utopia Hair CBD, that is located on the corner of Fletcher and Sturt Street in the city.


All hair and makeup services are offered in our salon, and we welcome men, women. 

We do hair style-cutting, extensions, nanoplasty and all types of hair straightening, hair colouring, and foiling. Aside from these hair services, we provide hairstyling and makeup with special packages for weddings and formal occasions, which are administered by our finest staff members. 

To ensure the best quality of services, our professional hairstylists and makeup artists deliver your services with the use of the best quality products with brands like Keune. 


Enjoy our beautiful, elegant salon, relax and let our amazing team pamper you! 

Reviewed by 1128 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Utopia Hair & Makeup were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 5:30 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 5:30 PM
THU 9:00 AM to 8:00 PM
FRI 9:00 AM to 5:30 PM
SAT 8:00 AM to 4:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour

Brands Stocked


What our customers are saying about us

Commented reviews only





24 Sep 2022
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Comment

Came for 2 simple kids haircut with one request of a shorter fringe (1cm) above eye brow. Asked for this twice and ignored. Fringe touching eye brows on both children.


Burdell
02 Nov 2022
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Comment

I had a regrowth bleach and tone & I still had small dark brown spots of where the bleach wasn’t treated properly. My roots were still very warm and brassy and left with the same banding sections from my previous treatment still in my hair. I was at the understanding that this session was the final session to get a full & even all over blonde.The initial appointment I asked for was all over bleach to fix inconsistencies of the blonde and make it as even as possible, I didn’t receive that service today. I left with once again, 3 different shades of blonde. Sometimes this salon does a great job and other times it’s a miss.

Wulguru
08 Oct 2022
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Comment

Seemed like there was a lot of in-house tension which makes the whole experience rather unenjoyable.



11 Jul 2023
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Comment

I have never before had to pay $80 to get my hair trimmed. It is a simple bob and took maybe 10-25 minutes. What a shock. I did not get my hair washed as I had already washed it this morning. No one told me the price until I went to pay. As a senior pensioner this is shocking that a shop in the Fairfield shopping centre should be charging so much. Eighty dollars😡😩😡😡😡


03 Sep 2025
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Comment

The experience in this salon wasn’t good because of the apprentice male that supposedly washed my hairwash didn’t even get his name and he just grunted when I tried to make a conversation, made you feel unwelcome, worst I have ever experienced in a salon but I suppose he just took me as a geriatric and past my use by date 😭😭 Wasn’t for him would have given a 8 out of 10

Response from Utopia Hair and Makeup

Hi Lucy, thank you so much for your feedback. As an in-house training salon, we are always striving to better our service and experience that our staff and apprentices provide. We are so pleased that you were happy despite a part of the service not being up to standard. We are using this experience as a teaching moment for our apprentice and value you your feedback to help us strive for the very best client experience as we are wanting to continue creating an enjoyable space and inclusive service for all of our clients. We would love to welcome you back any time, so that we can show you our growth with this matter. Kind regards, the Team at Utopia

Posted on 05 Sep 2025


01 Dec 2021
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Service Quality & Prof. Advice
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Comment

Very difficult to get an appointment when it suits, many days like Mondays always booked out.
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