Sfumato Hair (5920 reviews)

Comment

Seems to be a common theme with hairdressers but it happens every time here that prices change and add ons are just part of the sales tactic. I asked over the phone if my 3 year old would be $35(last time I was quoted $30 but I had forgotten and thought it was $35) and she said it should be fine (I was never updated/confirmed but then just asked to pay $45). I didn't argue this time as the same thing happened last time and the owner?Wayne handed back the difference in cash in a very awkward scene. A toddler's haircut for $45 is steep. At other professional salon's it is $25-30 and the hair cut my son received was far worse this time than at the other place I will now go to(I specifically asked for the front to not be short as it makes him look strange .... she first had it still so long it was over his eyebrows so we said just a little more ... now it is about an inch above the eyebrows making it look terrible). I asked for advice on my poor health hair from the pools and she recommended a treatment. Then the person washing my hair didn't mention it so I asked ... she said "oh she didn't tell me anything about that" and then asked my hairdresser. The hairdresser just pointed to some bottle and said "just use that". The lady washing my hair then squirted some drops out of this bottle over my head and then just wrapped a towel over my head. I have had treatments before and it is usually an individual capsule that is then massaged thoroughly in. Big city prices and atmosphere inside ...but the rest doesn't follow through.

Comment

After my previous two appointments I was looking forward to visiting for the third time as I've usually left feeling confident and happy. However, my visit this time around was a little different. I walked out feeling satisfied with the end result of my hair, which is what counts at the end of the day, but unfortunately was left feeling quite belittled and a bit stupid. By no means am I suggesting my hairdresser projected this on purpose, however, I was slightly disappointed in the way she made me feel throughout my appointment. I would not normally give this kind of feedback but it has had an influence on where I receive my next hair cut.

Comment

I moved from interstate a year ago, and am looking for a new hair salon. Sfumato didn’t feel quite the right one for me. The environment felt a little rushed and chaotic, and the consultation was very brief. Value for money didn’t feel quite right either.

Comment

This was my first visit for a colour. I did not ask the expected cost of the visit when I was making the appointment, and was not offered this information. The cost of my visit was approximately double what it has been at my regular salon. While I am happy with the result, and my treatment while there, it was not any better than my regular salon.

Comment

They used to be great a few years ago and were the only place in Hobart I trusted to restyle my hair, but this time they did my hair for my wedding and it was not what I wanted as the girl did not listen to me then rushed off to the next client despite me paying more than my bridemaid who's hairdresser spent a lot more time on it - jut because mine was longer. It started to fall apart after an hour and my sister had to redo one whole side. She and her GHD could have done a better job in the first place. So disappointed. Only go there if you know that the specific person you book with is good.

Comment

I think your prices are way too high and will prevent me returning in the future. The hairdresser was lovely and my thoughts may be different if I wasn’t paying nearly $100 an hour for the experience with the vast majority of the time spent sitting with product on my head or waiting.