Essential Beauty Karrinyup (557 reviews)

Comment

Emmerson was very professional and knowledgeable, with good advice and suggestions

Comment

I took my daughter there for an underarm wax, eyebrow wax and tint. the underarm wax was fine, average. No pleasantries from the beautician or even a smile. When it was time for the eyebrow wax, I specifically explained to the beautician, it was only my daughter's second time and she wanted to look nice as she had a year 11 dinner dance that coming Friday. Just a bit of shaping and nothing too dark. The beautician acknowledged this and then started to tint her eyebrows first. I could see she made the tint shape really thick and blocky but i said nothing and thought I would wait until the end of the whole job first. After it was all done, the eyebrows were the same. They were very thick and blocky with pointy ends and my daughter's eyebrows looked like Frida Kahlo. My daughter has lighter brown hair and very fair complexion - she immediately cried upon seeing her eyebrows. The beautician looked unsympathetic and when we asked if she could fix the tint so it was lighter and less in contrast with the rest of her face because it looked quite ridiculous, she refused because she said it would ruin the shape! What shape? They were blocks - she had not even attempted to shape them or if she did, she was not good at it and should not have been allowed to do this job on anyone, especially young teenage girls. She did not attempt to even look sorry or be empathetic - we left feeling very discouraged. I went home and googled how to remove tint and attempted to remove the tint from my daughter's eyebrows. She cried for like an hour after the appointment. I still had to pay for this service even though really it was a disservice. I will not be going back there for anything. I gave them a go because our usual person at Essential Beauty galleria was so good but this experience ruined it for us.